Shipping Terms for Pellington Design Webshop
At Pellington Design, we strive to deliver your purchases as quickly and efficiently as possible. Here are our shipping terms to help you understand how we handle shipping for our webshop:
- Shipping Options: We offer several shipping options for you to choose from, including standard shipping, expedited shipping, and express shipping. Shipping rates will vary based on your location, the size and weight of your order, and the shipping option you choose. Please note that at this time, we do not sell to customers in the United States.
- Processing Time: Orders are processed within 1-2 business days of receipt, and shipping times will vary depending on your location and the shipping option you choose.
- Delivery Time: Standard shipping typically takes 7-14 business days, while expedited shipping takes 3-5 business days, and express shipping takes 1-3 business days. Please note that delivery times may vary based on your location and any customs or import procedures that may apply.
- Tracking Information: You will receive a shipping confirmation email with a tracking number once your order has shipped. You can track your order through the shipping carrier’s website or mobile app.
- International Shipping: We do ship internationally, and shipping rates and delivery times will vary based on your location and the shipping option you choose. Please note that customs and import procedures may apply and may impact the delivery time for international orders.
- Damaged or Lost Orders: If you receive a damaged item or if your order is lost in transit, please contact us immediately at email@example.com so that we can assist you.
If you are interested in knowing when we will start selling to customers in the United States, we encourage you to subscribe to our newsletter to stay updated on our latest news and offerings.
Thank you for choosing Pellington Design. If you have any questions or concerns about our shipping terms, please don’t hesitate to reach out to us. We are always here to help.
At Pellington Design, we are committed to providing our customers with high-quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy for all our products.
To initiate a return, please contact us at [insert company email or contact number here] within 30 days of receiving your order. In your email or call, please include your order number and a brief explanation of the reason for your return. Our customer service team will provide you with instructions on how to proceed with your return.
All returned items must be in their original packaging and in the same condition as when they were received. We will not accept returns of products that have been damaged, altered, or used. Please ensure that the returned items are properly packaged to avoid any additional damage during shipping.
Once we receive your return, we will inspect the item(s) and process a refund for the purchase price (excluding shipping and handling fees) to your original payment method within 7-10 business days.
Please note that return shipping fees are the responsibility of the customer, unless the item received was defective or incorrect.
If you have any questions or concerns about our return policy, please do not hesitate to reach out to us at [insert company email or contact number here].